Our Privacy Policy

This policy applies to the website: durabac.net
Last update date: October 10, 2023

For Durabac Inc., information security is a priority. We are therefore committed to implementing all necessary measures to ensure the security of your information. We also commit not to disclose identity, email address or any other information without your consent. It is important for Durabac Inc. to comply with all international standards for storing and handling the information in our possession.

If you provide us with any personal or confidential information by means of an electronic form or e-mail, we only use the information required to respond to your request. We retain information only for as long as necessary and apply all our security measures throughout its lifecycle.

The personal and confidential information entrusted to us is only disclosed to third parties with your consent or when authorized by law.

Privacy Officer

Our Privacy Officer is responsible for ensuring compliance with our security measures and
for implementing and reviewing these measures in order to stay up to date with the
advancement of new technologies and advancements.

Our Privacy Officer, Patrick Charbonneau, is available to you with any inquiries or concerns you may have in relation to the following files:

You can contact him at the following email address: privacy@durabac.ca

Collection of Personal Information

Types of Data Collected

We collect the following information:

Data provided by the user: Name, first name, address, postal code, phone number, email address, company name, etc.

Data automatically collected:

The personal information we collect is gathered through forms and the interactivity between you and our website. We also use cookies and/or logs, as mentioned in the next section, to gather information about you. The use of cookies or other tracking tools by this application aims to provide services requested by the user. Users who choose not to provide certain data might prevent this application from delivering its services.

Mode and Place of Data Processing

Forms and Interactivity:

User data is collected to allow Durabac Inc. to provide its services, especially for interaction with external social networks, spam protection, and other purposes described in this policy. Your data is used to address your inquiries, enhance your user experience, and for analyses and statistics.

Your personal information is collected through a form, namely:

We use the collected information for the following purposes:

Your information is also collected through the interactivity that can be established between you and our website as follows:

We use the collected information for the following purposes:

Data is collected for the following purposes:

Additional Information on Data Collection and Processing

Right to Object and Withdraw

Users have the right to check at any time if their personal data has been stored. They can also request Durabac Inc. to delete, update, correct, or transform their data into an anonymous format. Currently, Durabac Inc. does not support "Do not track" requests from browsers.

We commit to offering you a right to object and withdraw regarding your personal information. The right to object is understood as the possibility offered to internet users to refuse that their personal information is used for certain purposes mentioned during collection.

The withdrawal right is the possibility offered to internet users to request that their personal information not be included, for example, in a mailing list.

To exercise these rights, you can contact us at:

22 Milton Road,
Granby (Quebec)
J2J 0P2
J2J 0P2
Email: privacy@durabac.ca
Phone: 800-565-1723

Access Right

We commit to recognizing an access and rectification right for those concerned who wish to view, modify, or even delete information concerning them.

22 Milton Road,
Granby (Quebec)
J2J 0P2
Email: privacy@durabac.ca
Phone: 800-565-1723


The personal information we collect is kept in a secure environment. People working for us are obligated to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there's always a risk when using the internet to transmit personal information.


We commit to respecting the legal provisions contained in: